FAQS

  • What deposit options do you have?

    All our deposit methods are shown in the deposit table above.

  • What is the minimum deposit?

    For Standard Account type there is no minimum deposit.

  • What is My Wallet?

    My wallet Is an internal virtual multicurrency wallet where you can deposit/withdraw or transfer funds on your trading accounts.

  • What currencies can I use to deposit funds into my trading account?

    You can deposit in any of the following: EUR, USD, JPY, GBP, BTC, MYR, IDR ,THB, CNY and VND.

  • How do BTC deposits work?

    BTC deposits are converted into USD and added to your wallet.

  • How do I register a Credit/Debit Card?

    Once you are in the Client Portal, click on My Wallet->Your Credit Cards-> Add a Credit Card >Enter Details->Submit. You also need to provide us with colour copies of the front and back of your Credit Cards that you used to deposit with. Please cover the middle 8 digits on the front of the Card and the CVV number (3-digit number) on the back of the card for security purposes. In order to register your card in the system for the first time, you will need to make a minimum deposit to your account. After you have registered your card once, you will not need to register it again unless it expires or its not active for more than 12 months.

  • How do BTC withdrawals work?

    Withdrawals will be requested in USD and converted to BTC for processing.

  • What withdrawal options do you have?

    You can find withdrawal option in the withdrawal section in the table above.

Risk Warning: Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.  Close
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Risk Warning: Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.  Close